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Telesales Jobs

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Telesales is one of the most accessible routes into a sales career — and for the right person, one of the most rewarding. You are typically office-based (or remote), working a list of prospects or inbound leads, building relationships over the phone, and closing sales. It is a role where consistency, resilience, and communication skills matter far more than experience.

Citrus Connect places telesales professionals across a wide range of sectors — from B2B services and financial products to energy and telecoms. Browse current vacancies or upload your CV and let us match you.

What Does a Telesales Role Involve?

Telesales roles vary in their approach, but the core function is the same: reaching potential customers by phone, presenting a product or service, and converting interest into a sale or appointment.

Depending on the company, you may be:

  • Calling outbound cold or warm prospects from a database or lead list
  • Taking inbound enquiries and converting them to sales
  • Following up on marketing campaigns or existing customer accounts
  • Booking appointments for a field sales team to follow up in person

B2B telesales roles (selling to businesses) tend to pay more and involve longer sales cycles. B2C telesales roles are faster-paced and more volume-driven. Both are valuable experience.

Telesales Salary Guide

Telesales roles in the UK typically offer:

Basic salary: £18,000–£26,000

OTE: £22,000–£40,000 with commission

Senior B2B telesales / account manager roles: £35,000–£55,000 OTE

The spread is wide because it depends heavily on the product, the sector, and how well the sales process is structured. High-ticket B2B products command higher commission rates. Check the commission structure carefully before accepting any role.

Is Telesales Right for You?

Telesales is well suited to people who:

  • Communicate confidently on the phone and can build rapport without being face-to-face
  • Are resilient — rejection is a daily part of the job and the best telesales professionals do not take it personally
  • Can work to call targets and volume metrics
  • Want a sales career but prefer a structured, office-based environment

No formal qualifications are needed. Many of the best telesales professionals come from customer service, retail, or hospitality backgrounds.

Candidate success stories

"I started in a door-to-door sales job through Citrus Connect and within 18 months I was leading a team. The backing & coaching that they provided gave me the break and kept me accountable to hitting the numbers that changed my career."

Howard Rutty

Candidate

"An Excellent company. Very professional and communication is great to give opportunities to prospects looking for positions within the Door-to-Door Sales industry."

Nash Somani

Candidate

"A great recruitment experience. The entire Team at Citrus are clearly interested in matching my experience with the right opportunity. Lots of follow up to make sure things are progressing well. Great effort, thanks."

Colin McQueen

Candidate

Telesales Jobs FAQs

What does a telesales job involve day-to-day?

You will typically spend the majority of your working day on the phone — making outbound calls, taking inbound enquiries, or a mix of both. Most roles involve call targets, conversion rate tracking, and regular pipeline reviews with a team leader or manager.

How much do telesales jobs pay in the UK?

Basic salaries range from £18,000 to £26,000. With commission, OTE is typically £22,000– £40,000. Senior B2B roles and account management positions pay more — £35,000–£55,000 OTE is achievable with experience.

Do I need telesales experience to apply?

Not always. Many employers will train the right candidate. Good communication skills, a resilient attitude, and a genuine desire to earn through performance matter more than previous telesales experience for most entry-level roles.

Is telesales a good career in the UK?

Telesales is a strong foundation for a sales career. Many sales managers, account directors, and business development professionals started in telesales. The skills — objection handling, listening, closing — are transferable to almost every sales role.

What is the difference between telesales and telemarketing?

Telesales roles focus on closing sales directly over the phone. Telemarketing roles typically focus on generating leads or booking appointments for a sales team. Telesales usually pays better because it requires more direct commercial skill.

How do I apply for telesales jobs through Citrus Connect?

Upload your CV on this page. We will review it within 48 hours and get in touch if there is a suitable match. We only contact candidates for roles that are genuinely relevant to their background.

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